ICT Officer at Nyamagabe District Under Statute :Deadline: May 31, 2024

• Job responsibilities

  • Maintain and troubleshoot all network and computer related issues; • Integrate security, physical control solutions for all confidential data and systems; • Monitor performance and manage parameters to provide fast responses to front-end users. • Identify user needs and system functionality and ensuring ICT facilities meet these needs • Planning, budgeting, developing and implementing ICT action plan • Maintaining and developing a modern, cost effective, stable and ICT infrastructure available 24 hours • Scheduling upgrades and security backups of hardware and software • To ensure relation with external ICT companies • To install computers, printers and other peripheral devices • To troubleshoot, repair, update, and maintain computers, printers and other ICT equipment’s as well as manage ICT equipment’s and toner requests. • Setup a stable schedule of preventive maintenance of computers, printers and other ICT equipment’s • Setup and support staff members in audio/visual equipment for presentations, workshops or trainings. • Install, maintain, troubleshoot and update operating systems, antivirus and application programs. • Removal/disposal of non-functional ICT equipment’s. • Provide effective IT support in different departments on time • To ensure that software license laws are adhered to. • Developing in liaison with HR, a formalized training program for users with the aim of raising skills, standards, and awareness in the use ICT applications. • To ensure the integrity, security, confidentiality of data kept in departments • To perform other related duties and responsibilities assigned by supervisor. • Work with Logistics officer to check inventory of ICT equipment’s and handle relocation of them.

  Qualifications

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• Advanced diploma in Software Engineering

  0 Year of relevant experience

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• Advanced diploma in Computer Science

  0 Year of relevant experience

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• Advanced diploma in Computer Engineering

  0 Year of relevant experience

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• Advanced diploma in Information and Communication Technology

  0 Year of relevant experience

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• Advanced diploma in Electronics and Telecommunication Engineering

  0 Year of relevant experience

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• Bachelor's Degree in Software Engineering

  0 Year of relevant experience

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• Bachelor's Degree in Computer Science

  0 Year of relevant experience

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• Bachelor's Degree in Computer Engineering

  0 Year of relevant experience

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• Bachelor's Degree in Information and Communication Technology

  0 Year of relevant experience

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• Bachelor's Degree in Electronics and Telecommunication Engineering

  0 Year of relevant experience

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• Bachelor's Degree in Information Management Systems,

  0 Year of relevant experience

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• Advanced Diploma in Information Management System

  0 Year of relevant experience

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• Bachelor’s Degree in Business Information Technology

  0 Year of relevant experience

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• • Advanced diploma ( A1) in Business Information Technology

    0 Year of relevant experience

  Required competencies and key technical skills

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• Resource management skills

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• Problem solving skills

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• Decision making skills

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• Risk management skills

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• Results oriented

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• Digital literacy skills

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• Understanding of ICT specifications for different equipment, PCs, Printers, scanners

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• Proficiency in Internet technologies and IT infrastructure (TCP/IP), WAN, LAN, MPLS, fixed and mobile telecommunications networks

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• Ability to convert high-level customer needs into a technical development strategy

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• Ability to manage and troubleshoot TCP / IP networking issues

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• Ability to repair PCs and other hardware equipment

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• Time management skills

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• Experience in Desktop Support, Network Administration, System Administration

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• Fluent in Kinyarwanda, English and/or French. Knowledge of all is an advantage

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• Analytical skills;

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• Certifications in A++, N++, MCIP, MCSA, CCNA are an added advantage

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